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Resources - FAQ

 
I have heard that staying mobile will help me to avoid stiffening up. What kinds of activities are safe?
It is very important that you do remain as active as possible in order to have the highest quality
of life. One of the best activities, which is also one of the easiest, is taking a walk. This will help to stretch back and leg muscles, as well as joints that might become stiff when sitting.
Stretching and range of motion exercises can also help to relieve stiffness. If you have severe pain in your joints, along with swelling, you should consult a physiotherapist to ensure that any exercise program you put together is safe. An excellent resource is the website for The Arthritis Society (www.arthritis.ca) or you can call 1-800-321-1433 for an excellent booklet on exercise.
Is it possible to find medications or treatments to control my arthritis?
If you have a new diagnosis of arthritis, you should talk to your family doctor about the need for a referral to a doctor who specializes in treating patients with arthritis. That is the best way to ensure you are receiving the most up-to-date information regarding medications and treatments to control your arthritis. Another resource for up-to-date information on arthritis is the
website of The Arthritis Society, www.arthritis.ca.
My mother’s balance is not as good as it used to be. Is there anything she can do to improve her stability?
Poor balance can be caused by many different factors including drug interactions, physical weakness, a middle ear condition, incorrect eye glass prescription or visual changes. Finding out the root cause of the problem is the first step. Your Mom’s family physician should do an assessment to see how she is doing and may suggest a few tests to identify the problem. You may want to review your Mom’s activities to see if she is getting enough exercise and review her food intake–sometimes not enough protein and nutrients throughout the day can cause dizziness. The change in your Mom’s balance could be a “red flag” and finding a solution could prevent an unnecessary fall. Good for you for being concerned!
My grandmother is diabetic and has recently been complaining of feeling “pins and needles” in her feet. Should I be concerned?
A feeling of “pins and needles” in the feet could be a sign that your grandmother has a condition called “Peripheral Neuropathy.” Over time, diabetes causes damage to the large and small blood vessels of the leg and feet so she is likely not getting enough blood flow to her lower extremities. As neuropathy progresses it causes tingling, numbness and burning of the feet and legs, which can worsen at night. There is also a threat of foot ulcers because she cannot feel that she has a sore on her feet. Your grandmother’s feet should be looked at by a trained foot care specialist, whether it be a registered nurse with advanced foot care training or a chiropodist or podiatrist who can assist in maintaining them in good condition for as long as possible. Our nurses can help identify likely causes and provide footcare services.
How can we make the basement stairs in our dad’s home less hazardous?
To make the basement stairs and storage areas less hazardous, ensure that any clutter is cleaned up. Make sure there is lots of bright lighting and a working phone in the basement, or that a cordless phone can get a signal down there. Ensure that the stairs to the basement are in good condition and that the most frequently used items are easy to reach. Ensure that there are handrails on both sides of the stairs and avoid any loose rugs at the top and bottom of the stairs.
Does We Care provide specific services for cancer patients?
We Care offers core services that allow individuals to be as comfortable as possible while recuperating from cancer treatment or surgery. We also offer our caregivers specialized training  in  end-of-life (palliative) care. The service is not just for cancer patients, but does address many of the concerns that cancer patients face such as nutrition, pain control and assistance with the activities of daily living.
Can a We Care staff escort me to a cancer care treatment appointment?
Most We Care locations across Canada have staff that can assist a client to get to and from medical appointments, including cancer care treatment. This usually includes staying with the client
during the appointment as well. It is always best to set these medical escorts up ahead of time, to ensure consistency with the staff as well as ensuring that the appointments are reached on time. 
How do I arrange for end-of-life (palliative) care?
Contact the nearest We Care office. A registered nurse will assist you in arranging a complimentary homecare needs assessment. The care manager will work with you and your family to develop a plan of care that best meets your needs for assistance, whether it be 24 hours a day, seven days a week, or just a few hours once a week. The care manager will also work with you to determine whether your need is for a registered staff or a support worker. The care manager will also be able to assist with accessing any government funded home care that you may be able to receive.
Some of the most frequently asked questions we get from our clients are regarding the potential tax benefits that can be gained through using a company like We Care to care for thier loved ones needs.
For more information or to find out if you or your loved ones might qualify for a tax deduction benefit on your personal income tax visit the link below:

Medical Expense & Disability Tax Credits & Attendant Care Expense Deduction information:

http://www.cra-arc.gc.ca/E/pub/tp/it519r2-consolid/it519r2-consolid-e.pdf
I find it difficult to get dressed and prepare meals because my joints are tender and swollen. Is in-home help available?
Many resources are available to assist you in your home. Using an agency that has been accredited will help to ensure that the care you receive meets the highest standards of quality care. You can receive assistance in your home for things such as dressing, meal preparation, running errands and light housekeeping. You should be able to work with your homecare agency to put together a plan that gives you the care you need.